Customer Service Associate

Job Description:
Customer Service Associate Job in Randolph, New Jersey Ajilon Professional Staffing is seeking a Customer Service Associate for our client located in the Randolph, New Jersey area.
We are in search of an enthusiastic individual who can listen to customer service issues and offer an innovative solution to each problem.
The ideal candidate for this role will have a strong professional background of customer service and order processing knowledge.
A successful individual in this role will be a personable professional who easily thrives in fast paced environments.
This position is a chance for the candidate to gain valuable experience and network within a reputable company.
Job Duties: Answering incoming customer calls regarding issues, products, service questions and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every patron Update customer information in the company's database Work with the management team to stay updated on product knowledge and be informed by any changes in company policies Initiative problem solving by turning frustrated customers into repeat customers Job Qualifications: 4+ years of customer service experience available Ability to remain professional and courteous with customers at all times Excellent verbal and written communication skills

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